Sales Support
Quotation processing
- Allows quotes to be entered for non-existent debtors and stock codes.
- Previous quotes can be imported and used for basis of new quote generation.
- Quote can be released directly to Sales Order or Invoice.
- Special pricing can be optionally updated when quote is released.
- Multiple layouts of quotes can be used.
- Quotes can be used to notify customers of upcoming price increases.
Sales Order Processing
- Full backorder and forward order processing.
- Comprehensive customer pricing and discount structure.
- Individual or Bulk pick slips can be used.
- Multiple orders can be released to a single invoice.
- Easy access to customer and stock information from within the Sales Order Entry program.
- Interface to third party Scan & Pack solutions.
Advanced Sales Management
- Customer profiles are maintained of all items previously purchased by customer.
- User defines how long an item remains on the profile without being purchased.
- Can copy profile from another customer to new customer for ease of ordering.
- Template profiles can be setup for Customer Categories.
- Customer order forms and Price Lists can be printed for customer profiles.
Telesales Management
- Call schedules can be created by operator for daily, weekly or monthly schedules.
- Sales rep visits can also be scheduled.
- Tracks success rates of calls made.
- Calls can be re-allocated to another operator due to absence.
- Reason codes can be created to determine why calls are unsuccessful.
Retail / Point of Sale
- Simple to use POS Entry screen.
- Transactions can be placed on Hold.
- Fully integrated to special pricing matrix.
- Payment of account can be made or sale placed on account.
- Image of stock code available.
Ecommerce
- Allows Business to Business internet ordering.
- Full account details including outstanding transactions can be displayed.
- Special pricing fully supported.
- Confirmation of order is emailed back to user.
- Picking Slip can be automatically printed when order is placed.
- Easy configuration of site details.